Sponsored bylogo

Professional Roles:

Preferred Languages:

Pulse Comes To You

IBM brings the excitement, education, and experience of our global conference, Pulse 2009 to your city

Find out more!



Welcome to the Service Management Resource Center




Service Management Resource Center

Welcome to the Service Management Resource Center where IT and operations executives can access a wide range of resources to improve their performance and effectiveness. Content has been compiled and is continually fed from a wide range of sources and served by key business role and need. The four business roles that are featured in this center are:

  Security Management
  Operations and Storage Management
  Production, Delivery and Facilities Management
  Communication Service Providers

    Select your role and Language:
    Please select your role and language and you’ll be taken to the site that was built specifically for you!

    Resources and Community:
    This site has been organized to provide resources and community features to allow you to tap into a wide range of experts and to communicate with your peers

    It’s Free – Just Register One Time:
    You’ll see a wide range of resources by topic area within your role. Feel free to access any of them. The first time you’ll be asked to register and from that point forward you’ll be remembered by the site and won’t be asked to register again. Additionally the site will attempt to make a range of content recommendations for you based on how you navigate the site to get you to the highest value features

    Enjoy and come back often to get the latest news and insights for your role.